IT/Operations Lead - H.A. Mapes - H.A. Mapes, Inc.
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H.A. Mapes has been delivering quality motor fuels and outstanding customer service since 1936. With generations of industry knowledge, a strong community involvement and enthusiastic, forward thinking professionals, H.A Mapes is proud to be one of Maines leading petroleum suppliers.H.A Mapes is currently seeking an IT/Operations Lead to join their growing team. The IT/Operations Lead will manage H.A. Mapes information and customer branded systems. They will be responsible for the development and implementation of computer operations and all related functions. The IT/Operations Lead will participate in the strategic plan of information systems development and implementation.IT/Operations Lead Responsibilities:* Evaluating business needs, objectives, and goals by researching available products and designating procedures to best meet those needs.* Developing implementation plans for new projects.* Providing well-defined plans including procedures, deadlines, and accountability.* Performing administrative work related to operations and logistics* Developing configuration and performance standards.* Managing multiple property Security System.* Working directly and closely with the company contracted IT support vendor.* Reviewing department procedures, and equipment for maximum efficiency.* Ensuring technology utilization providing a fast, accurate, and secure method to access information in a highly efficient and effective manner.* Providing service support in a professional, courteous, and timely manner.* Overseeing company device management including cell phones, tablets, laptops, and driver electronic log devices.* Ensuring equipment certification and warranty tracking is up to date with tanks and points of sales systems.Requirements:* Experience/education in the computer science or like field highly preferred.* Experience in Local and Wide Area Networks.* Experience with personal computers and software applications.* Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint.* Ability to use proper judgement and problem-solving skills* Excellent customer service skills a must.* Strong phone skills with active listening and clarity of speech.* Proven organizational skills.* Exposure to the fuel industry a plus.Please submit resume and cover letter.NO PHONE CALLS OR RECRUITERS PLEASEH.A. Mapes is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Associated topics: equipment, infrastructure, ip, maintenance, network, satcom, satellite, server, system specialist, technician Associated topics: equipment, ip, maintain, maintenance, network, satellite, server, system engineer, system technician, technician
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.